frequently asked questions
What are your shipping policies?
We offer Free Standard Shipping for all USA orders! Most orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency. Your product will arrive within 7 to 10 business days. We offer 2 day Expedited Shipping for $12.99 and 1 day Priority Shipping for $21.99 no matter how many items you order.
What are your payment options?
We accept secure payments via Credit Cards, Debit Cards & PayPal.
What is your Returns and Refund Policy?
We offer a 100% Satisfaction Guarantee or your money back. Please contact us for return requests. Contact us at: support@mamasselect.com if you are not happy for any reason, and we will make sure we take great care of you and your refund!
How do I order?
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package right away. Our support team is always happy to guide you at any step!
What is the shelf life of your products?
The shelf life of our products is generally 2 years. Once opened, we recommend that the product be used as instructed on the “Suggested Use” portion of every label.
How long does it take to see results from your Breastfeeding Products?
It can take up to 14 days or more for some mothers to start seeing increased breast milk supply. Some mothers it only takes a few days. We know we are all made different, so stick with it and remember to drink plenty of water to help in the process.
Can you combine supplements to help even more with breast milk supply?
Absolutely! Our products are effective and produce great results when stacked together. That is why we offer so many different breastfeeding supplement options, so you can get something that works for you. This is about the most powerful thing you can do to increase your milk supply. If you need any help with deciding on different bundles or products to take together, please shoot us a quick email and we can help! support@mamasselect.com
What percentage of mothers do not respond to your breastfeeding supplements and get the increase in breast milk?
Overall, we have seen about 10% of women do not respond to the different breastfeeding supplements we provide. It is even more rare that mothers do not respond to a stack of multiple ingredients/supplements taken at the same time, but it does happen. We do know we are all made differently and respond a little differently to the ingredients. If this is the case for you, please contact us for more help.
My baby seems to have increased gas because of the breastfeeding supplement. Is this normal?
Yes, this can be normal. The gas should subside. Sometimes that is a good sign that your milk is starting to ramp up. If your baby is uncomfortable, you might need to stop using the supplement, or try the Probiotic Plus, or Infant Powdered Probiotics to help with abdominal and gas issues.
Do your Probiotic Supplements need to be refrigerated?
No, the Probiotics do not need to be refrigerated! The advanced formulas we have developed are stable without refrigeration, but they should not be exposed to heat that is above room temperature (extreme heat).
What is the best way to contact you with any other questions?
The best and quickest way to get a question answered is to email support@mamasselect.com. This will reach us directly, from all of our devices, no matter where we are at the time, and ensure a quick answer to your question.
Where can I track my order? What happens if I only receive part of my order?
We will email you a shipment confirmation with tracking information as soon as your order ships. If you order more than 1 product, your shipment may be split up into multiple smaller shipments depending on the products, and where your products ship from. We have multiple fulfillment centers, so we will ship out your products from the closest fulfillment centers that have your product in stock, to ensure you get your products as soon as possible.
Can a loyal customer get a discount? When is the next promotion?
Absolutely! We love you customers, and would not be able to offer the high quality supplements we do if it was not for you! We send out emails and promotions to our email list, as well as posting on our Social Media pages. Please sign up for our Mama's Select Club, and like/friend all of our Social Media pages to be notified of our special VIP promos and discounts!